eGov and Digital Services Manager for the DNR Office of Communications. I am self-motivated, creative and a high achiever, with a focus on customer service and documenting results for continuous improvement. Strengths include excellent team building skills, time management, planning, and project management.

Built and managed a team of people in a diversified environment of many programs. I am self-motivated, creative and a high achiever, with a focus on customer service and documenting results for continuous improvement. Strengths include excellent team building skills, timemanagement, planning, and project management.

Have championed the use of the Internet since 1994. We were the first Maryland department to be online in March 1995, where I encouraged the use of the Internet to expand service, save resources and eventually generate revenue. Developed the policies for the department for website development, guidelines, copyright issues, privacy, content, external links, e-government/e-commerce, social media and new media partners. Worked at a statewide level regarding privacy issues for personally identifiable information that state agencies collect.

I managed the department’s website, which has well over 450,000 unique website users a month.

Established the first Maryland State government email newsletter as a text only monthly email newsletter in October 2003 with 489 opt-in subscribers. Grew that audience with over the years with transitioning over two platforms to an audience of over 500,000 opt-in subscribers, with a 20-30% open rate.

Championed a phone app that now has 150,000 users and continues to add additional features each year.

Created and managed the online store, shopdnr.com, which now generates $450,000+ a year.

Community Foundation of Anne Arundel County Maryland September 2012 – Present

• Worked as a team member of 2013 The Great Give, an online 24 hour fundraising event, for the benefit of Anne Arundel County nonprofits. Veronica Tovey of What’s Up Media and I were co-chairs of the 2015 Great Give, the Community Foundation of Anne Arundel County’s 24 hour online giving campaign that benefited 160+ nonprofits in Anne Arundel County, Maryland (greatgiveaac.org). On May 5, 2015 (for 24 hours) we helped raise $907,862 from 7,780 gifts. Three years of experience gained in all facets of online fundraising campaigns.
• I have a donor-advised Fund with the Community Foundation of Anne Arundel County called The Deems Digital Foundation, which helps nonprofits by providing technology or hardware to better serve their clients, connect with their existing supporters and build brand awareness with potential donors.